Do It Right The First Time----Make It Happen----Appreciate Your Customer

These are just some of the values we hold dear and have made us a successful full service transportation company for the last 32 years! With terminals in the Chicagoland and Los Angeles areas we offer exciting and rewarding careers in the transportation industry from coast to coast! We have a dynamic and fast paced work environment and are committed to delivering quality service to our clients.

Exceptional Customer Service (Internal and External) is at the heart of our success. We seek talented and experienced professionals who truly want a career!

Are you organized? Pay attention to detail? An active listener? Savvy with the computer? Can you multi-task and keep things moving? Do you have good phone skills? Do you enjoy working behind the wheel or behind a computer screen? Are you creative? Not afraid to get your hands dirty? Are you committed to Customer Service? A YES to any one of those questions is a good indication that we may have a spot for you!

We are eager to attract the best so we offer competitive compensation and a generous benefits package that includes a 401k with an immediately vested Company contribution; paid time off; insurance (medical, dental, vision and more)

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Thank you in advance for considering The Custom Companies, Inc. as your future employer.

What we are looking for in this role:

Job Summary 

Checks drivers in at window and ensures all required trip documents are submitted by the driver upon completion of each trip. Inspects all submitted documents for completeness and accuracy. Audits and forwards Trip Reports for Fuel/Road taxes to licensing company. Responsible for upkeep of current driver files.  Assists in the qualification process of owner operators by retrieving MVR’s. Responsible for updating all expired documents per TMW Dawg Reports and updates TMW as renewal information is submitted. Assists the Safety Department with data input.   Responsible for the issuing of IRP Apportioned Plates, Temps, Transfers and plate lease contract signing.  Assists with other duties as required.

Duties/Responsibilities include but are not limited to:

• Make copies of POD’s for any loads not in file
• Scanning of all trip related documents into Accordex Imaging System
• Separate scanned documents into designated bins.
• Collect and audit drivers Trip Reports, forward to Aable Licensing.
• Review all expirations from Safety; insure all renewals are completed on a timely basis.
• Update TMW File Maintenance through the use of TMW generated Dawg Report.
• Assist in Drug & Alcohol testing programs as needed.
• Assist in Driver Qualification process as needed.
• Assists in processing and distributing driver paperwork to other functions as needed.
• Distribute settlements and attachments. 
• Cross trains on other Admin duties, and functions as back up as needed.
• Performs other related duties as required.
• Audit PCheck POD’s match with assigned Load NumbersOD’s for completeness: signature, printed last name, date, time in/out if detention was requested/approved

Knowledge, Skills, and Abilities

• General knowledge of transportation industry.
• Ability to learn various regulations that apply to the position.
• Good organizational skills.
• Ability to work in a fast paced environment.
• Knowledge of Excel and Word.
• Skill to use a personal computer and various software packages.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to identify, report, and execute on recurring problems.

Credentials and Experience

• High school degree required
• Associate degree in a two year college a plus
• 1-2 years experience in transportation, previous safety experiences a plus. 

Special Requirements

Willing to work overtime, holidays, and weekends as requested. Flexible to work multiple shifts

***Please note--this role is for the day shift Tuesday through Saturday***