Driver Manager – Fleet Operations

?? Northlake, IL | ?? Full-Time | ?? Transportation & Logistics

Be part of the best in the business!
At The Custom Companies, Inc., we don’t just hire employees—we welcome family. We’re a leading transportation company in the Chicago area, and we’re looking for a Driver Manager who’s motivated, organized, and ready to help manage and support our fleet of company drivers and owner-operators.

Driver Manager Position Summary:

The Driver Manager oversees all inbound and outbound fleet operations, including dispatch, check-ins, issue resolution, and driver support. This role is essential to ensuring service excellence, on-time deliveries, and strong driver relationships.

Key Responsibilities:

• Serve as the primary point of contact for assigned drivers
• Monitor all freight from pickup to delivery (full, partial, and consolidated loads)
• Track and recover dropped trailers across the U.S.
• Maintain accurate Hot Sheet status updates on priority loads
• Ensure drivers meet pickup/delivery instructions and compliance requirements
• Manage driver hours-of-service (HOS) and ELD compliance
• Coordinate driver home time requests and route planning
• Work closely with Safety, Maintenance, and Planning departments
• Perform shift turnover duties with 2nd and 3rd shift teams
• Resolve operational and customer service issues quickly and effectively
• Support driver retention by building strong, respectful relationships

What You Need:

• Prior experience in fleet management, driver dispatch, or transportation logistics
• Knowledge of DOT regulations, freight movement, U.S. geography, and equipment types
• Clear understanding of operating costs for trucks
• Strong written and verbal communication skills
• Highly organized with the ability to multitask and prioritize
• Tech-savvy with experience using TMS or fleet software systems
• Strong problem-solving skills and ability to work under pressure

Why Join Us?

• Full benefits: health, dental, vision, life, etc.
• 401(k) with company match
• Paid vacation & holidays—including your birthday!
• Supplemental insurance: life, disability, legal coverage & more
• Work for a 100% Veteran-owned company that values growth, teamwork, and long-term careers

Ready to make an impact in the transportation industry?
Join a team that values your contribution and treats you like family.

?? Apply today at www.customco.com

The Custom Companies, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, sex, disability, veteran status, or other protected classifications.