***(THIS IS AN ON-SITE POSITION)***
Be part of THE best transportation company in the Chicago area, The Custom Companies, Inc.
Be part of an organization that values associates who contribute to the overall success of the organization, and encourages personal growth, development, and a team environment.
You are not just an “employee”, you are part of a family.
ESSENTIAL FUNCTIONS:
Reporting to the Operations Manager, the Driver Manager is responsible for outbound and inbound fleet management operations including driver dispatch, window check-in, and customer service duties. Follows up on all open issues from 3rd shift and aids all drivers (Owner Operators and company drivers) and customers, as well as other departments as required. Updates reports and communicates any exceptions on a daily basis to designated management personnel. Responsible for performing daily turnover with 2nd / 3rd shift personnel to review open assignments, any problems, or needs. Communicates both in writing and orally any actual or potential service issues immediately to upper management.
KNOWLEDGE, SKILLS & ABILITIES, AND EXPERIENCE:
- Responsible for building relationships with all assigned drivers and ensuring low turnover/high retention levels for those assigned drivers. This includes meeting with the drivers when they are at the terminal to discuss any issues on the road they may be having or other issues in general.
- Responsible for monitoring full/partial / consolidated loads from pick-up through delivery.
- Responsible for obtaining signed POD’s from drivers.
- Responsible for monitoring and recovering dropped equipment across the USA.
- Responsible for updating status of priority loads on Hot Sheet.
- Responsible for communicating with drivers, ensuring they are aware of all pickup, and delivery requirements.
- Responsible for HOS and ELD monitoring for all drivers assigned and under his or her book of trucks.
- Responsible for communicating service-related issues to upper management.
- Responsible for updating reports and performing daily shift turnover.
- Responsible for checking in inbound drivers as needed.
- Responsible for meeting turnover goals.
- Responsible for working with planning to maximize utilization.
- Responsible for managing and accommodating driver home time requests.
- Responsible for communicating with Safety and Maintenance departments to ensure safe operation and uptime for the entire fleet and all company trucks/assets.
- Knowledge of freight movement and Geography of the United States of America.
- Knowledge of equipment required for transportation, pricing of movements.
- Must have clear knowledge of what is costs to operate a truck in the market.
- Knowledge of DOT and other regulatory agency requirements.
- High degree of motivation and attention to details.
- Skill to use a personal computer and various software packages.
- Ability to multitask and establish priorities.
- Ability to identify, report, and execute on recurring problems.
- Excellent communication skills.
- Must be able to communicate with drivers on a daily basis.
BENEFITS:
- Full benefits package including health, dental, life, and vision insurance with a prescription drug card
- Supplemental benefits such as additional life insurance, short-term disability, long-term disability, legal representation, and more
- 401(k) with company match and fully vested on day one!!
- Paid Vacation
- Paid holidays including your birthday
- And much…much more!!!
We are proud to be a 100% Veteran owned, Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or another protected status.
Thank you in advance for considering us as your future employer.
